Thank you for shopping with GloriousDreClothing. We are committed to delivering high-quality apparel made with care. Because many of our products are created on demand, shipping times may vary depending on your order details.

Order Processing Times

Most items in our store are made to order, which helps us reduce waste and maintain high quality.

Processing Time:

• Standard processing: 2–5 business days

• During peak seasons or high volume events, processing may extend to 5–7 business days

Orders are processed Monday through Friday.
Orders placed on weekends or holidays begin processing the next business day.

Shipping Times

Shipping time begins after your order has finished processing.

Estimated delivery windows:

Please note these are estimates and may vary due to carrier delays, customs inspections, or circumstances beyond our control.

Shipping Rates

Shipping rates are calculated at checkout and depend on:

• Destination

• Order size/weight

• Current carrier pricing

We occasionally offer free shipping promotions, which will be clearly displayed on our website when available.

International Shipping

We ship worldwide.
International customers are responsible for:

• Customs fees

• Import taxes

• VAT

• Duties

These fees are determined by your country’s regulations and are not included in our prices.

Orders that are refused due to unpaid customs fees will not be eligible for refunds.

Shipping Restrictions

We do not ship to:

• Countries under USPS/UPS/DHL restrictions

• Regions currently affected by severe disruptions or sanctions

If your address is unavailable for delivery, we will contact you directly.

Order Tracking

Once your order ships, you will receive a tracking number via email or SMS (depending on your chosen communication method at checkout).

Tracking may take 24–48 hours to update.

Lost, Stolen, or Damaged Packages

If your package is lost or damaged during transit:

• Contact us immediately at support@13thofdecember.com

• Include your order number and tracking information

While we cannot control carrier operations, we will work with the shipping provider to resolve the issue.

Stolen packages confirmed as “Delivered” by the carrier are not eligible for refunds but may qualify for replacement at our discretion.

Address Accuracy

Please ensure your shipping address is accurate.
We are not responsible for delays or lost packages due to:

• Incorrect addresses

• Missing apartment/unit numbers

• Unclaimed deliveries

If an order is returned to us due to an incorrect address, you may be required to pay for reshipment.

Questions?

If you have any questions about shipping, delivery, or your order status, please contact our support team: